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Privacy
Policy

How we collect, use and protect your information when you visit ROARR! online.

Last updated: 24 May 2024 Effective date: 24 May 2024 Contact: GuestServices@roarr.co.uk

1. Overview

At ROARR! Dinosaur Adventure, we are committed to protecting your privacy and handling your personal information with care.
This Privacy Policy explains how we collect, use, store and protect your information when you visit our website or use our online services.

2. Information We Collect

We may collect the following types of information:

  • Personal information you provide, such as your name, email address, phone number and payment details.
  • Information about your visit to our website, including IP address, browser type, pages viewed and time spent.
  • Booking and purchase details when you make a reservation or purchase tickets online.
  • Communications you send us, such as enquiries or feedback.

3. How We Use Information

We use your information to:

  • Process bookings and payments, and provide the services you request.
  • Communicate with you about your visit, updates and important information.
  • Improve our website, services and visitor experience.
  • Comply with legal obligations and prevent fraud.

4. Cookies

We use cookies and similar technologies to enhance your experience and understand how our website is used. You can manage your cookie preferences at any time through your browser settings.

Cookie Type Purpose Example
Essential Required for the website to function properly. Session, security
Performance Helps us understand how visitors use our site. Analytics, statistics
Functionality Remember your preferences for a better experience. Language, location
Marketing Used to deliver relevant content and offers. Advertising, remarketing

5. Your Rights

  • Access the personal information we hold about you.
  • Request correction of inaccurate or incomplete information.
  • Request deletion of your personal information.
  • Object to or restrict the processing of your information.

To exercise your rights, please contact us using the details below.

6. Contact Us

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.
If you have any questions about this Privacy Policy or how we handle your information, please contact us:

Email
GuestServices@roarr.co.uk
Phone
01603 876310
Address
Lenwade, Norwich
NR9 5JE, UK